From Chaos to Clarity: Essential CRM Features for Small Businesses
Running a small business is no small feat. You're juggling multiple roles, trying to keep customers happy, and aiming for growth - all...
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Yvette Pearson
Sep 174 min read
Why Small Businesses Should Switch from Spreadsheets to Monday CRM
In today's fast-paced business environment, small businesses need efficient tools to manage customer relationships and streamline...
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Yvette Pearson
Apr 2, 20234 min read
What's Your Company's Biggest Waste?
I guess if you knew the answer to this question, you probably wouldn't be reading this blog. From my experience in Sales and Operations,...
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Yvette Pearson
Nov 19, 20224 min read
Amber Flags
When it comes to choosing your next company to work for, we are all shown how to identify Red Flags. Those warning signs that tell you...
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Yvette Pearson
Aug 26, 20223 min read
Sales Operations Data
When you are managing your company's Sales Operations function, the first thing you should be doing is reviewing your data capture...
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Yvette Pearson
Aug 26, 20227 min read
Sales Forecasting and Conversion Rates
What on earth is a Conversion Rate and why would you need one? In simple terms, a conversion rate is the number of deals that you close,...
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Yvette Pearson
Aug 13, 20223 min read
How to Map a Process
There are many reasons why companies should be mapping out all their business processes. From business continuity to training, there's...
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Yvette Pearson
May 10, 20223 min read
Unconventional Routes for a PA/EA
We all know that being a Career EA or PA is a perfectly legitimate career path - one that is to be celebrated and rewarded. It's a tough...
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Yvette Pearson
Mar 25, 20223 min read
How to Deal with Negative Change
Change is like Marmite. Some of us love it, some of us hate it. Personally, I work best when there's lots of change, and I think it's a...
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Yvette Pearson
Dec 13, 20213 min read
Objective Setting for a PA/EA
How should an EA/PA set their objectives? How can they be effective at enabling you to succeed?
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Yvette Pearson
Nov 11, 20214 min read
Just Say Yes!
I’ve been to lots of training sessions where we are told to learn to say no to things and respect our personal boundaries. We are taught...
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Yvette Pearson
Oct 31, 20212 min read
"Just" An Assistant
Are you "just" a PA, EA or Office Manager? Have you ever been asked what you're "really" going to do, or when you will move on to "start...
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Yvette Pearson
Nov 30, 20204 min read
10 Books Every EA Should Read
Time and time again we hear that entrepreneurs and successful people all have one thing in common: they read. A lot. In this blog, we...
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Yvette Pearson
Oct 15, 20205 min read
50 Things You'll Only Understand If You've Been A PA
You'll be expected to know the timetable of every mode of public transport in every city of the world, and have the ability to influence...
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Yvette Pearson
May 7, 20205 min read
I am Uncomfortable with Routine
There, I said it. Whilst we are all in lockdown, one of the key things we are all being told to do is create a routine. I actually just...
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Yvette Pearson
Feb 5, 20208 min read
Career Advice for my 18 Year Old Self
I started my working life at the age of 17, with a job at my local estate agent (that's me, on the left, at 18). It was initially meant...
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Yvette Pearson
Jan 29, 20205 min read
PA: The Hardest Job in the Office
Yes, I know I'm probably a bit biased, but I truly believe that being a PA or Administrator is the most difficult job in an office...
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Yvette Pearson
Jan 29, 20203 min read
Does a PA Need a Degree?
Generally speaking, to do a PA or office administrator role, you do not need a degree. There are so many things that you pick up on the...
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Yvette Pearson
Jan 29, 20204 min read
8 Things Your Assistant Is Better At Doing Than You
1. Keeping your Schedule Lets face it, you’ve all missed meetings because you entered them into your diary on the wrong day, wrong time...
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